Tuesday, September 13, 2011

chinna manikkuyile - periya money poche

Unwanted Caller tunes result in unwanted customer care calls , E mails and blog postings.

A friend of mine is an Aircel customer ( Number 7xxxx 5xxxx).He was clandestinely subscribed by Aircel for the caller tune chinna manuikkuyile for Rs.30/- and relieved from the same when he made a hue and cry in the Aircel customer relationship centre ,Trichy on the assurance that it wont happen again.But they did not give a refund for the once activated unwanted service.

Aircel doesnt realise that by subscribing chinna manikkiuyile to my friend it has lost periya money
( by way of undone recharges ) since he does not make recharges of more than 10 Rs. at a stretch to avoid losing money to the unwanted  " so called VAS" .Hence by its dumb move to get a paltry Rs.30  per month on so called VAS the teleco has curtailed its revenue earning to just Rs.200
(The mandatory minimum recharge for 6 months to keep a SIM active). 


Had it not resorted to "chinna mani kuyile" it may have earned at least Rs.125 (Rs.100 talk time + Rs.25 rate cutter) per month recharge , i.e Rs.1500/- for 1 year., Rs 7500 for 5 years till 2016.Now it would have to be content with Rs.Rs.400 x 5 = Rs.2000/- till the year 2016 when the validity of the SIM ends.

I dont know if the teleco is really smart or dumb. 

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