TRAI REGULATION
To tackle the issue of violation of the regulation by telemarketers , the regulation has the following key provisions:
Originating Access Provider to whom the complaint has been forwarded will examine and warn the guilty telemarketer /customer for the first time.
If the UCC is repeated by the same telemarketer for the second time, his service provider shall charge a higher tariff. The Authority has provided for a special tariff on per call basis, which is Rs.500. The Authority through Telecom Tariff Order (Forty-Fifth amendment) 2007 notified tariff of Rs. 500/- for such Unsolicited Commercial Communication.
The Telecom Service Providers have been directed to disconnect telephones connections of telemarketer if sending of such Unsolicited Commercial Communication is repeated.
To tackle the issue of violation of the regulation by telemarketers , the regulation has the following key provisions:
Originating Access Provider to whom the complaint has been forwarded will examine and warn the guilty telemarketer /customer for the first time.
If the UCC is repeated by the same telemarketer for the second time, his service provider shall charge a higher tariff. The Authority has provided for a special tariff on per call basis, which is Rs.500. The Authority through Telecom Tariff Order (Forty-Fifth amendment) 2007 notified tariff of Rs. 500/- for such Unsolicited Commercial Communication.
The Telecom Service Providers have been directed to disconnect telephones connections of telemarketer if sending of such Unsolicited Commercial Communication is repeated.
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